Landlord Services

Property insurance for landlords

Letting a property - and especially running an HMO - is a different risk to living in your own home. A standard home policy generally won't cover it. Here's the cover landlords actually need, what each type protects, and where the gaps are.

The basics

Is landlord insurance required?

Landlord insurance isn't a legal requirement in its own right. But if there's a mortgage on the property, your lender will usually require buildings insurance as a condition of the loan - so in practice most landlords need cover. The bigger issue is using the right cover: letting a property out changes the risk, and the policy has to reflect that.

Why a standard home policy won't do for a let or HMO

A standard residential home insurance policy generally does not cover a property that's let out - and especially not an HMO or multi-let. If you let on an ordinary home policy, you risk invalidating it: a claim can be refused outright because the property wasn't being used the way the policy assumed. Landlords need specialist landlord cover - and multi-lets need HMO-specific cover.

The cover types

What each cover protects - and where it stops

Landlord cover is built from several parts. Each one closes a specific risk - and leaves a specific gap. Here's what each typically covers, and what it doesn't, so you can see the whole picture.

Buildings insurance

Often required

Typically covers

  • The structure - walls, roof, floors and permanent fixtures
  • Damage from fire, flood, storm and escape of water
  • Rebuild or repair costs after an insured event

Doesn't cover your tenants' belongings, or loss of rent while the property is being repaired - those are separate covers.

Property owners' liability

Public liability

Typically covers

  • Claims if a contract-holder or visitor is injured at the property
  • Compensation and legal costs you're found liable for
  • Incidents linked to the building's condition or communal areas

Doesn't cover damage to the building itself, or disputes with a contract-holder - that's legal expenses territory.

Contents cover

Furnished lets

Typically covers

  • Furniture, appliances and white goods you provide
  • Carpets, curtains and items in shared communal areas
  • Damage to your contents from insured events

Doesn't cover the contract-holder's own possessions - they'd need their own contents policy for those.

Loss of rent / rent guarantee

Income protection

Typically covers

  • Lost rental income while the property is uninhabitable after an insured event
  • Rent guarantee variants can cover arrears if a contract-holder stops paying
  • Helps cover alternative accommodation costs in some policies

Loss of rent after an insured event is different from rent guarantee for arrears - check exactly which you have.

Accidental damage

Add-on

Typically covers

  • Sudden, unintentional damage - a foot through the ceiling, a spilled tin of paint
  • One-off mishaps that aren't a slow wear-and-tear problem
  • Often added on top of buildings or contents cover

Doesn't cover deliberate damage, or gradual deterioration and general wear and tear over time.

Legal expenses

Disputes

Typically covers

  • Legal costs for disputes with a contract-holder
  • Pursuing or defending claims connected to the let
  • Recovering possession where the occupation contract allows

Doesn't pay the rent you've lost or the cost of repairs - it covers the legal process, not the underlying loss.

Unoccupied property cover

Voids

Typically covers

  • Protection during void periods or between contract-holders
  • Cover for a property left empty during refurbishment
  • Risks like burst pipes or vandalism while no one is in

Standard landlord policies often restrict or void cover once a property is empty beyond a set period - this fills that gap.

HMO-specific cover

Multi-let

Typically covers

  • Built for houses in multiple occupation and multi-let risk
  • Reflects multiple unrelated occupiers under separate occupation contracts
  • Can be paired with the covers above into one HMO policy

A single-let landlord policy generally won't properly cover an HMO - the risk profile is different and cover can be refused.

How we help

We connect you with specialist brokers

Arthur & Hamilton isn't an insurer and we don't sell policies - but we know the Cardiff landlord market, and we can point you to brokers who arrange specialist landlord and HMO cover.

  1. 01

    Tell us about the property

    Single let, HMO or portfolio - and how it's occupied. The right cover depends on the detail.

  2. 02

    We connect you with specialists

    We're not an insurer. We introduce you to specialist landlord and HMO brokers who arrange the cover.

  3. 03

    You get cover that fits the let

    A policy built for letting - so a claim isn't refused because the property was on the wrong type of cover.

Make sure your let is properly covered

The wrong policy can leave you exposed - especially on an HMO. Tell us about your property and we'll point you to specialist landlord cover.

We'll only use your details to respond to this enquiry.